Shipping policy

Thank you for shopping at SEPTORSE! We are dedicated to bringing you the most trending and innovative products from around the globe. To ensure you have the best experience, please review our shipping guidelines below.

1. Order Processing Time All orders are processed within 1-3 business days. Once your order is processed, you will receive a notification with your tracking details. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Estimates Because we source the latest trending products directly from manufacturers to offer you the best prices, shipping times may vary depending on your location:

  • Domestic (India): 5 to 10 business days.

  • International: 10 to 20 business days (if applicable).

Please note: These are estimated delivery times. Occasional delays may occur due to high demand, weather conditions, or courier delays.

3. Tracking Your Order Once your order has shipped, we will send you an email with a Tracking Number and a link to our tracking portal. It may take 24–48 hours for the tracking information to update in the system.

4. Shipping Rates

  • Standard Shipping: [Insert your price, e.g., ₹99 or Free for orders over ₹999].

  • Promotional Shipping: Look out for our "Free Shipping" events on select trending items!

5. Customs, Duties, and Taxes SEPTORSE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages If you receive your order damaged, please contact us immediately at septorsebusiness@gmail.com with a photo of the damaged item and your order number. We will work quickly to provide a replacement or a solution.

7. Incorrect Address It is the buyer's responsibility to ensure the shipping address is entered correctly. If an order is returned to us due to an incorrect address, the customer will be responsible for the reshipping costs.